Madison Sourp
Skills
• Time Management
• Organization
• Resilience
• Self Management
• Attention to detail
• Situational Awareness
• Team collaboration
• Adaptability
Work Experience
Full Time - Sales Specialist
Lowe's Home Improvement
Gilbert, AZ
April 2026 – PresentResponsibilities
• Assist customers in selecting appliances with clear, knowledgeable guidance tailored to their needs and budget
• Maintain clean, organized, accurately priced, and fully functional appliance displays
• Prepare quotes, process sales orders, and coordinate delivery and installation for a smooth customer experience
• Support the department by managing calls, checking stock, and keeping the sales floor safe and well organizedFull Time - Customer Service Associate
Lowe's Home Improvement
Peoria, AZ
May 2024 – April 2026Responsibilities
• Maintain accurate inventory and keep shelves organized, stocked, and safe
• Assist customers with tool and hardware selection using clear, knowledgeable guidance
• Perform lock rekeying by rebuilding cylinders and configuring pins and keys for secure, cost effective results
• Resolve customer needs efficiently in a single interaction to reinforce safety, trust, and professionalism
SIU Intern
Glendale Police Department
Glendale, AZ
August 2025 – December 2025Responsibilities
• Digitized case files, organized investigative materials, and managed sensitive documents with strict confidentiality
• Handled and disposed of confidential materials in accordance with department protocols
• Participated in patrol ride‑alongs, observing arrests, critical incidents, and major scenes
• Developed strong communication, teamwork, and situational awareness in high‑pressure environments
Education
Bachelor of Science in Justice Studies
Grand Canyon University
Phoenix, AZ
September 2022 – December 2025
Relevant Coursework:
• Forensic Photography & Reconstruction
• Critical Analysis in Forensic Science
• The Correctional Function
• The Police Function
• Professional Responsibility in Justice
• Criminal Behavior and VictimologyHigh School Diploma
Ironwood High School
Glendale, AZ
August 2018 – May 2022
Certifications
Trauma & Crime Scene Cleanup
Bio‑Trauma 911, Inc. — Training
Certification Number: 240938674
Completed: August 2025Hoarding & Clutter Cleaning
Bio‑Trauma 911, Inc. — Program
Certification Number: 240754254
Completed: August 2025